Tag workforce upskilling

New AI Illiteracy Crisis on Why Missing the Tech Revolution

Dividing the tasks to multiply their success

As artificial intelligence reshapes every industry—from healthcare to finance—most of us haven’t learned the language it speaks. A growing wave of “AI illiteracy” means professionals, students, and everyday citizens risk being left behind by innovations they don’t understand. Here’s what’s…

New AI Surge Threatens India’s Call-Center Boom

Call center business woman talking on headset. Call center worker accompanied by her team.

India’s vast BPO industry—once the world’s call-center powerhouse—is now under serious pressure. Advances in AI chatbots and voice assistants are automating tasks that millions of agents have handled for decades. Here’s what’s unfolding, who stands to lose (and gain), and…

New AI Education for You: Google Preparing the World for AI-Powered

Young woman using Vr googles, reaching with her hand

Artificial intelligence (AI) is transforming industries, economies, and daily lives at an unprecedented pace. As AI continues to evolve, governments and businesses worldwide are grappling with how to harness its potential while addressing the risks it poses. Google, one of…